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Hear from the Experts: Customizing the Customer Experience for the Furniture Industry

When buying furniture, consumers want to be in complete control. They want to customize their products to fit their personal style and preferences, which is why creating a seamless experience is critical. Hear from industry experts Erin Berg of Flex2Communicate, Roger Leonhardt of Bassett Furniture, Bob Phillips of Edgecomb, and Bill McLoughlin of Furniture Today as they discuss the importance of the customer journey and customization in the furniture industry.

 

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